About TecHQ Services

TecHQ Services is building the on demand IT support platform for everyday people and small businesses. Customers reach out when they need help. Engineers log in when they want to work. No long term contracts on either side.

Have you ever had a tech issue at work and just opened a helpdesk ticket for IT to fix it? That is normal at most companies. But what about people at home who have no IT team to call? Or small businesses that cannot afford a managed service provider? That is the gap too many people are left to navigate on their own. TecHQ Services was created to solve this exclusively, for those people.

Our mission is simple. Make reliable technology help accessible to millions of people while creating flexible, meaningful work for experienced IT professionals.

Who This Opportunity Is For

This role is ideal for experienced IT professionals who enjoy helping people and want control over their schedule.

• Experienced in real world IT troubleshooting
• Comfortable supporting non technical users remotely
• Looking for flexible part time work
• Strong communicators who enjoy problem solving
• Background in help desk, desktop support, MSPs, or internal IT teams

What You Will Do

As a TecHQ Services Support Engineer, you will focus purely on solving technology problems.

• Provide remote IT support to residential and small business customers
• Troubleshoot Windows, WiFi, networking, printers, and device connectivity
• Guide customers through clear step by step solutions
• Deliver a calm, professional, and friendly support experience
• Work independently while following simple support standards

We do not sell hardware. We do not upsell services. Your focus is helping customers get back to normal.

Work When You Want

This is a flexible, part time opportunity designed to fit your life.

• No minimum hour requirements
• No maximum hour limits
• Log in and take calls when it fits your schedule
• Scale your workload up or down at any time

You are in control of when and how much you work.

What Makes TecHQ Different

TecHQ Services is not an MSP.

• No customer contracts
• No juggling dozens of client environments
• No sales quotas or account management responsibilities
• No project pressure or upselling

We are a pure on demand support model designed to let engineers focus on solving problems.

What We Look For

• Professional IT support experience
• Strong troubleshooting and communication skills
• Comfort working with customers remotely
• Reliable internet and professional work environment
• Ability to explain technical concepts in plain language

Certifications are a plus but not required. Real experience matters most.

Why Join Early

TecHQ Services is growing toward servicing one million customers. Engineers who join early will help shape how support is delivered at scale and grow alongside the platform.